Download Advances in The Human Side of Service Engineering: by Louis E. Freund,Wojciech Cellary PDF

By Louis E. Freund,Wojciech Cellary

This e-book explores the several ways that human-factors engineering impacts organisations’ and corporations’ health and competitiveness. It covers a wealth of interrelated subject matters reminiscent of carrier engineering, carrier technology, human–computer interplay, provider usability, angle and opinion overview, servicescape layout and overview, and coaching for provider supply. extra subject matters contain provider structures modeling, anthropology in provider technology, and consumer event, in addition to moral matters and the effect of an getting older society. in response to the AHFE 2017 foreign convention at the Human facet of carrier Engineering, hung on July 17–21, 2017, in l. a., California, united states, the publication offers readers with a complete, common view of present learn and demanding situations within the very important box of provider engineering. It additionally offers sensible insights into the improvement of providers for other kinds of firms, together with health and wellbeing care companies, aviation companies, manpower allocation, hospitality and leisure, in addition to banking and fiscal institutions.

Show description

Read Online or Download Advances in The Human Side of Service Engineering: Proceedings of the AHFE 2017 International Conference on The Human Side of Service Engineering, July ... in Intelligent Systems and Computing) PDF

Similar human-computer interaction books

Cybercrime and the Law: Challenges, Issues, and Outcomes

The 1st full-scale review of cybercrime, legislations, and coverage

Software Studies: A Lexicon (Leonardo Book Series)

This number of brief expository, serious, and speculative texts deals a box consultant to the cultural, political, social, and aesthetic impression of software program. Computing and electronic media are necessary to the best way we paintings and dwell, and lots more and plenty has been acknowledged approximately their impact. however the very fabric of software program has frequently been left invisible.

Human-Computer Interaction: Design and Evaluation: 17th International Conference, HCI International 2015, Los Angeles, CA, USA, August 2–7, 2015. Proceedings, ... Part I (Lecture Notes in Computer Science)

The 3-volume set LNCS 9169, 9170, 9171 constitutes the refereed lawsuits of the seventeenth foreign convention on Human-Computer interplay, HCII 2015, held in la, CA, united states, in August 2015. the full of 1462 papers and 246 posters offered on the HCII 2015 meetings used to be rigorously reviewed and chosen from 4843 submissions.

Sound-Based Assistive Technology: Support to Hearing, Speaking and Seeing

This ebook provides a know-how to assist speech-, listening to- and sight-impaired humans. It explains how they're going to take advantage of an enhancement of their skill to acknowledge and convey speech or to notice sounds of their atmosphere. also, it truly is thought of how sound-based assistive expertise can be utilized to the components of speech acceptance, speech synthesis, environmental attractiveness, digital fact and robots.

Extra info for Advances in The Human Side of Service Engineering: Proceedings of the AHFE 2017 International Conference on The Human Side of Service Engineering, July ... in Intelligent Systems and Computing)

Sample text

Download PDF sample

Rated 4.69 of 5 – based on 27 votes